Returns & Exchanges
At Cocopalm Swimwear, we want you to feel confident in your purchase; if your suit isn't the perfect fit, you can return or exchange unworn items with tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the original items with all hygienic liners and tags intact inside the original packaging or a secure mailer to ensure safe transit.
- 3.Ship It Back
Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned swimwear, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.